Our customer support department can be contacted by the following methods:
Products from Feniex
Feniex Industries, Inc. warrants to the original purchaser that the products shall be free from defects in material and workmanship for 5 years from the date of purchase for all LED products.
Feniex Industries warranties speakers, sirens, flashers, and controllers for 2 years.
Products from IPI
Innovative Products, Inc. (hereafter “IPI”) warrants to you, the original end-user of this IPI product (hereafter “You”, “Your”, or “Original Customer”) that such product is free from defects in material or workmanship. This limited warranty is limited to twelve (12) months from the date of Your purchase of the product, whether or not actual use takes place on that date, or twenty-four (24) months from IPI’s sale of the product to any authorized IPI Dealer, which ever date occurs first.